Frequently Asked Questions

What do I need to bring to access food?

When you visit us for food assistance, you will be asked to show identification for yourself and every member of your family or other dependents. Bring identification with name, birth date and address. You will also need bags or totes to carry your food home.

Note: At intake, we may ask for personal information beyond identification. These questions are completely voluntary, and help us to better understand your current situation.

What counts as identification?

• Driver’s Licence
• Student ID Card
• Indian Status Card
• Permanent Resident Card
• Canadian Passport
• Birth Certificate
• Affidavit from Legal Clinic
• Ontario Works Statement
• Ontario Disability Support Program Statement
• Canadian Pension Plan Statement
• Old Age Security Statement
• Ontario Photo Card
• Canadian Forces Identification Card
• Social Insurance Card
• Certificate of Canadian Citizenship

Note: We are unable to accept health cards as valid identification.

How many times a year can I use the food bank?

You can come to the food bank once every month along with 2 additional visits per year (14 visits total), for a 6-day supply of healthy food.

Will I get my food the same day that I make an order?

Yes. Our volunteers will put your order together for you to take home that afternoon.

Where can I donate?

To donate by credit card or e-transfer, please go to our donation page.

Cheques can be mailed (see the Contact Us page for our mailing address), or cheques/cash can be dropped off at 95 Dufferin Street Monday to Friday, 9:00 am to 4:00 pm.

Donations over $20 will be acknowledged by a charitable income tax receipt from The Sharing Place Food Centre.

Do you accept perishable items?

We are able to accept fresh produce, but we must meet the health and safety guidelines for the safe transportation of meat, eggs and dairy. If you are unsure about whether or not you can donate a specific perishable item, just give us a call 705-327-4273 or send us an email at info@sharingplaceorillia.org.

I would like to volunteer, who do I contact?

Please complete the Volunteer Application here and our Volunteer Coordinator will be in touch with you!

Who can volunteer?

Individuals age 16 and older are able to apply to volunteer.  Please complete the Volunteer Application here.